Welcome to the Tide Knowledge Base Popular Topics. Popular Topics: Members, Benefit Information, Groups / Employers, Affiliates & Agents, Contact Us. Here are a few reasons why it’s among the best knowledge base tools: A. Branding. It gives you an informative dashboard equipped with useful activity tracking. We’ll get back to you as soon as possible. Then follow the step-by-step instructions to create your knowledge base. The Helpjuice add-on is a shortcut to create your own customized Knowledge Base for your clients. Welcome to the Tide Knowledge Base Popular Topics. Start your free 14-Day Trial today. You can assign different access levels such as staff only, URL-based, specific users, and public. Customers can use the searchable knowledge base to resolve doubts and issues on their own without … “Its ease of use and the ability to customize everything really sets it apart from the “competitors”. Note: For updates from the College about resources for learning, teaching and working remotely due to the COVID-19 pandemic, visit: covid-19.engin.umich.edu. Both your customers, and employees can now access information within seconds! The purpose of knowledge base software is to allow you to host your knowledge base/corporate wiki in one centralized 'hub'. Support & Purchase. 2 Hyper-Focused. What separates ClickUp from the rest of the tools on this list is that it isn’t just an … Features: Instant Search . Q A Getting Started 4 articles; Q A Contracts 29 articles; Q A Data Processing Overview 5 articles; Q A Data and Rule Framework 8 articles; Popular Articles. You create a knowledge base portal, install live chat on it and on your entire website to provide timely real-time support, add a bunch of lead attractions like automated chat invitations or popups and, basically, never let a visitor leave unsatisfied Helpjuice is a on-premise knowledge base platform used by the world’s biggest organizations for their internal and external knowledge base needs. Helpjuice Knowledge Base Starting at $0/mo. Easy to Use. We had been struggling to find a good system that would give us the functionality we needed at a great price. With a knowledge base, you can allow your customers to self-help themselves, thus reducing your customer support by up to 60%. Helpjuice’s easy-to-use and most powerful knowledge base software is designed from the ground up to help you scale your customer support, and, collaborate better with your team. The purpose of knowledge base software is to allow you to host your knowledge base/corporate wiki in one centralized ‘hub’. Planstin Knowledge Base. With the Helpjuice Analytics, we tell you not only what people are searching for and not finding (every single tool does this), but rather who those people are, what you should be writing in your knowledge base, which articles need improvement and so much more. The system enables users to access all data from a single location. Helpjuice Knowledge Base. Helpjuice - Knowledge Base Software Helpjuice is a Knowledge Base System that allows companies to provide articles (like FAQs) to their clients. We have strict brand rules we have to follow and Helpjuice allowed us to make all the customizations we needed.”, “Many of our users are not fans of having to learn a new piece of software but the ease of use that Helpjuice provides has made it incredibly easy to implement.“, Government Administration, 501-1000 employees, “ Analytics, analytics, analytics - its why we move to the solution - great to get insight into popular articles. How To Integrate 3rd-party Apps Into Your KB. Your customers are always on the go, they want to use your knowledge base, more than they want to contact support – the numbers speak for themselves, you just need to make that knowledge base awesome (again). HelpJuice is an undeniable leader in the knowledge management products by providing the cheapest … Knowledge Base Software used by 130,000+ users from companies like Amazon, Hertz, Shipt. Auto-updating, Self-Serving and Instant-Delivering Knowledge Base. It’s extremely user friendly, has a LOT of options when it comes to making content private, and segmenting content based on groups.”, “Intuitive interface. Your users deserve it. The software is easy-to-use and is popular for its customization features, robust reporting, simple design, and collaboration options. ProProfs Knowledge Base vs. Helpjuice. With a knowledge base, you can allow your customers to self-help themselves, thus reducing your customer support by up to 60%. We’ll get back to you as soon as possible. From Small Startups to Fortune 500 Companies, Thousands Of Customers Trust Helpjuice To Power Their Knowledge Base. The cloud-based platform brags about an intuitive interface and an easy-to-use editor. The cloud-based knowledge base system is modern and intuitive, as well. HelpJuice is an undeniable leader in the world of stand-alone knowledge management products, which shows in their pricing. Helpjuice helps you get the most out of your knowledge base. Helpjuice knowledge base software is a user-friendly tool for creating, editing, and sharing knowledge base content. Hosted knowledge base software to create a public or private knowledge base. Why is the knowledge base important? Ideal for Employees Internal All knowledge is centralized in a single knowledge base allowing everyone within company or a department to know about its activity and content as much as everyone. Ability to integrate into our existing Support process and have a dedicated document view.”, “Helpjuice is a no brainer. Please fill out the contact form below and we will reply as soon as possible. It makes it easy to create and deploy a rich content library.“, “Helpjuice has been an incredible platform to start building our knowledge base. Helpjuice’s interface is simple, clean and intuitive. With a knowledge base, you can allow your customers to self-help themselves, thus reducing your customer support by up to 60%. 2020 MRG Holiday Hours The MRG Offices in the US and Dublin will be closed from 5pm (EST) December 22nd through Sunday, January 3rd. This means you don’t have to do any heavy work to get your knowledge base up and running. Helpjuice Knowledge Bases ? Knowledge Management a Theoretical & Practical Guide, Using An Internal Knowledge Base To Super-Power. Well...that’s because Helpjuice’s knowledge base software is designed to cater to businesses of all shapes and sizes. They … Helpjuice is one of the best knowledge base software that is packed with unique features. Helpjuice is a prevalent knowledge base software with a very beginner-friendly knowledge management system. Helpjuice specializes thanks to 4 core elements that we do far better than any other company: Google-like Search, Insightful Analytics, Very Customizable and Dead-Simple Ease Of Use. Two or more people working on documents simultaneously is no problem at all, and even r… Helpjuice is a super powerful knowledge base that is very simple and customizable. Say goodbye to KBs that dont feel YOURS - Instant Intelligent Search brings up the RIGHT results the first time you type - Advanced Analytics give you the right insight into your KB & how … Our Opinions on growing a company, and supporting customers by the makers of Helpjuice. However, it is also flexible and intuitive enough to fit small businesses. Get Started With Helpjuice In Under 30 minutes! HUB. MRG Knowledge Base! If you still have questions or prefer to get help directly from an agent, please submit a request. Please fill out the contact form below and we will reply as soon as possible. With 67% of churning customers citing poor customer service as a reason, a well-written, optimized and brand-fitted knowledge base is the go-to for customers looking for answers immediately. Contact us. Operational Helpjuice.com Admin ? It helps you on two major fronts - improving customer support and helping your teams collaborate. Created with Sketch. Moreover, thanks to a vast array of themes, you can customize your base as you want. They even customize your knowledge base for you”, “Analytics, analytics, analytics - its why we move to the solution - great to get insight into popular articles. We have a fully dedicated page of knowledge base examples, but here are a few of our knowledge bases. Helpjuice is a popular free knowledge base software platform. Helpjuice has given us everything we hoped for and more and it doesn't cost an arm and a leg. With both internal and external knowledge bases, you can also self-host Helpjuice on your own server. Helpjuice Knowledge Base. Enter your question or keyword below to search our knowledge base. It’s really insightful and can help you improve constantly. Knowledge bases are created for use by a company’s customers, internal team members, or sometimes both. Search for answers or browse our knowledge base. Change Knowledge Base Access, Privileges & Users, Customizing The Look & Feel Of Your Knowledge Base, Helpjuice General Data Protection Regulation. With your Helpjuice knowledge base already well-optimized for SEO, you do not have to do any setup, "Helpjuice is a huge timesaver as staff no longer have to ask someone how to do a task, they can simply search Helpjuice. 5 Articles by 2 Authors. Please fill out the contact form below and we will reply as soon as possible. 2020 MRG Holiday Hours The MRG Offices in the US and Dublin will be closed from 5pm (EST) December 22nd through Sunday, January 3rd. Contact Us. A selection of templates makes it easy to set up your knowledge base quickly. Helpjuice is a cutting-edge knowledge base software specifically developed to help businesses centralize all information in a single platform. Helped us make updates, and the software is also very easy to use with many features. – Rodney Stone, Contact Center Manager, "We used to have everything stored in multiple places, now we have it all in Helpjuice. " Read writing about Knowledge Base in Helpjuice Blog. Our Client Services staff will be monitoring email and voicemail for urgent inquiries only. If you still have questions or prefer to get help directly from an agent, please submit a request. This break allows our team to spend time with their families and honors our commitment to a healthy, balanced workplace. Best available Knowledge Base for the money.”, “I joined Helpjuice a few months ago and have been thrilled with the experience so far! Helpjuice is a cloud-based knowledge base system. All normal business will resume on … Google Apps Custom Authentications Single Sign On, LDAP and Active Directory We constantly observe how people search in knowledge bases and constantly improve our search engine. Book a Demo Now “We tried others, but nothing was as customizable as Helpjuice. It offers customization and styling tools that let you come up with answers effectively and immediately. Our search engine, unlike others, is built from the ground-up for knowledge base software – nothing else. Helpjuice’s easy-to-use and most powerful knowledge base software is designed from the ground up to help you scale your customer support, and, collaborate better with your team. With Helpjuice, you will get fewer support e-mails and more happy customers. It’s also a bit pricier than the other tools on this list, so you might not get a sweet deal with Helpjuice. Helpjuice, Inc. is a registered US Corporation, EIN # 45-2275731. Yes, you don’t have to wait days for someone ‘technical’ to respond to you, our team understands knowledge bases, and your account, and we’ll hand hold you through all your questions. Furthermore, you can also have your team get instant answers to the questions they need without having to email themselves all using knowledge base software. ClickUp Docs. Made with from Miami, Bosnia, Morocco & Brazil, “Our customers love the intelligent search feature!”, ”It is extremely customizable. Over 70% of your customers expect to be helped either immediately or within 5 minutes, and 73% prefer self-service support – a knowledge base is a perfect answer. Helpjuice Is THE Knowledge Base Platform used by thousands of companies for both reducing support & sharing knowledge internally. This web-based solution enables customers to self-serve, solve doubts, and resolve issues without contacting a customer service team. The purpose of knowledge base software is to allow you to host your knowledge base/corporate wiki in one centralized 'hub'. You can use your Helpjuice account to manage both internal and external articles! With Helpjuice we have dozens of custom-made themes, and hand-customize every knowledge base for you, for your needs (all for free). Forget about fussing when creating, formatting or editing content! Request A Personalized Demo. HelpJuice offers some powerful knowledge base analytics — articles’ performance in all kinds of numbers and graphs, search terms people use, authors’ activity, etc. In terms of sheer user-friendliness, Helpjuice once again beats SharePoint. Need some help with UrbanPiper? Even if you are new to knowledge-base stuff, you can easily master Helpjuice. Helpjuice Knowledge Base Starting at $0/mo. If you still have questions or prefer to get help directly from an agent, please submit a request. Its robust search functionality makes for a smooth search experience. Furthermore, you can also … 11 Views 1 min. Helpjuice’s interface is simple, clean and intuitive. This knowledge base application will eliminate possible confusion! Promotional. We’ll get back to you as soon as possible. With a Helpjuice knowledge base, we have helped companies like yours do 2 things very well: Over 60% of US consumers prefer an automated self-service, such as a website or mobile app, for simple customer service tasks. Helpjuice is one of the best knowledge base software that is packed with unique features. Please fill out the contact form below and we will reply as soon as possible. 1 min Intro Into Helpjuice. Please fill out the contact form below and we will reply as soon as possible. The Helpjuice add-on is a shortcut to create your own customized Knowledge Base for your clients.. By using the add-on, you will be creating your very own Helpjuice account in https://helpjuice.com linked to your Heroku application. At any time, you can click the Blue button in the bottom-right corner of the page to open a Live Chat session with a CAEN consultant. With a knowledge base, you can allow your customers to self-help themselves, thus reducing your customer support by up to 60%. Getting started. Furthermore, you can also have your team get instant answers to the questions they need without having to email themselves all using knowledge base software. We offer a powerful … - Fully brandable, and we even help customize your knowledge base, to make it pixel perfect. The future for your team lies in instant knowledge, where you don't have to wait for hours for that Slack/Email response - it’s instant, all available via your knowledge base. Overview of Helpjuice Benefits. Popular Topics: Getting Started, Knowledge Base Settings, Article Editor, Swifty (In-App Widget). Designed for. Furthermore, you can also have your team get instant answers to the questions they need without having to email themselves all using knowledge base software. 15 min Helpjuice Demo. MRG Knowledge Base! Furthermore, you can also have your team get instant answers to the questions they need without having to email themselves all using knowledge base software. The more you use it, the better it gets. LiveAgent. - Fully brandable, and we even help customize your knowledge base, to make it pixel perfect. Integrate Helpjuice With Your Favorite Tools! Popular Topics: Popular Articles. LiveAgent is a powerful customer support suite that provides tools that your business … Get Started With Helpjuice In Under 30 minutes! If you still have questions or prefer to get help directly from an agent, please submit a request. Definition by Author. All you need to do is sign up and create an account. Paytools Help Centre. By doing so, Helpjuice will analyze when users start chatting with you and smartly find Knowledge Base articles that match what the user is talking about and suggest them to you so you can use as a response. Helpjuice Is THE Knowledge Base Platform used by thousands of companies for both reducing support & sharing knowledge internally. It shows the activity of every agent/user on your knowledge base. We chose Helpjuice as the pricing was good too.”, “Helpjuice provides the best of both worlds - an easy-to-use interface for people to add/edit articles, and, the flexibility to completely customize the site.”, “Service has been responsive and excellent. 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